T's & C's

 Wimbledon Clinic Aesthetics Patient Terms & Conditions  

Please ensure you have read these terms and conditions carefully prior to booking any treatment with Wimbledon Clinic Aesthetics.

If you are unable to attend your appointment, please give us 24 working hours notice. Failure to do so will result in you being charged a full cancellation fee or losing a session from your course. 

A minimum of 72 hours notice is required for cancellations or rescheduling of appointments for discounted laser hair removal treatments over 3 hours long. Failure to provide sufficient notice will result in the full session fee being charged.

Before having Laser hair removal, Exilis Ultra 360, Vanquish ME, Chemical peels, Mesotherapy and Acoustic Wave Therapy treatments, you will need to have a consultation and/or patch test before we are able to treat you, even if you have completed treatment elsewhere prior. You will receive a digital consultation form directly after booking, please fill this in before your appointment. For treatments requiring a patch test, if it has been over 6 months since your last visit we are legally required to do an updated patch test before we can treat you.

For paid services, credit/debit card details will be required at the time of booking to secure your appointment. No transaction will be made on your card unless you fail to attend an appointment without giving due notice. 

If you have paid for a treatment package and are subsequently unable to complete the course, we will offer you a refund, calculated by deducting the full list of price of all treatment already taken from the total price of the course of treatments and refund the difference to you. 

All treatment packages must be paid for in full (or installments set up) in advance of the first treatment and the course of treatments must be taken within 12-18 months of the date of transaction (depending on the course length). Once purchased, unless there are extenuating circumstances, treatment areas can not be exchanged for another area.

Treatment suitability: All practitioner and therapists at Wimbledon Clinic Aesthetics are trained and approved in accordance with the company’s treatment protocols. In some cases, we will assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out.